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Welcome to Core Networx, a specialist ICT support provider for schools
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What We Do

ICT support for schools

Our comprehensive core ICT support SLA’s are delivered with a background of extensive knowledge and experience of working in Local Authority support teams, combining technical ability with an approachable nature and an ethos of facilitating teaching and learning.

Our friendly DBS-checked staff deliver on-time resolutions to everyday ICT issues faced by school Admin and Teaching staff. You can be assured that our knowledge and experience will make  sure our advice and resolutions are compliant with governing safety and data access regulations such as the GDPR.

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Onsite support

Regular scheduled visits from a named DBS checked engineer.

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Support desk

Our Support Desk is available between 8.30 and 4.30PM every weekday.

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Emergency support

Priority access to emergency response engineers to deal with major disruptions affecting the whole site, such as failed Servers, network or internet.

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Systems monitoring

Active monitoring of critical systems that can affect school ICT functions, such as disk storage and virus reports and backups.

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Strategic Planning

Expert assessment of hardware and systems, providing realistic and functional planning to manage upgrade cycles.

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Hardware and software procurement

Specification to purchasing, our expert team’s awareness of current and future technologies can plan, specify and order relevant technology that will make a noticeable difference to school ICT upgrades, focussing on budget and functionality and minimising the Total Cost of Ownership.

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Backup and disaster recovery

We manage and monitor backups of your critical data.  Our SLA includes the provisioning of a scheduled local backup solution.  With a combination of onsite and Secure Off-site backup we make sure school budgets are spent economically, spending less on the expensive backup whilst maintaining a full local backup for bare-metal restoration in the event of a disaster.

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iPad and Chromebook management

Remote management of both iPads and Google Chromebooks using the vendors online MDM tools.  We can manage Apps and policies, making sure the school are using their investments securely and to their potential.

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Google Workspace and Microsoft 365

As certified Google and Microsoft Education Partners, we have the expertise to manage your online Education tenancies using either Google Workspace or Microsoft 365, as well as managing your online presence.  Choose Core Networx to deploy your DfE-funded online configuration.

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Find out more

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