Regular scheduled visits from a named DBS checked engineer.

Our Support Desk is available between 8.30 and 4.30PM every weekday.

Priority access to emergency response engineers to deal with major disruptions affecting the whole site, such as failed Servers, network or internet.

Active monitoring of critical systems that can affect school ICT functions, such as disk storage and virus reports and backups.

Expert assessment of hardware and systems, providing realistic and functional planning to manage upgrade cycles.

Specification to purchasing, our expert team’s awareness of current and future technologies can plan, specify and order relevant technology that will make a noticeable difference to school ICT upgrades, focussing on budget and functionality and minimising the Total Cost of Ownership.

We manage and monitor backups of your critical data.  Our SLA includes the provisioning of a scheduled local backup solution.  With a combination of onsite and Secure Off-site backup we make sure school budgets are spent economically, spending less on the expensive backup whilst maintaining a full local backup for bare-metal restoration in the event of a disaster.

Remote management of both iPads and Google Chromebooks using the vendors online MDM tools.  We can manage Apps and policies, making sure the school are using their investments securely and to their potential.

As certified Google and Microsoft Education Partners, we have the expertise to manage your online Education tenancies using either Google Workspace or Microsoft 365, as well as managing your online presence.  Choose Core Networx to deploy your DfE-funded online configuration.